Yes! We have designed different plans of support depending on what needs you may have, but the BRITO Free Plan will always be free! It does not expire and you are welcome to stay on it as long as you like.
How much does Brito cost?dtopolko2021-03-16T13:16:34+00:00
We offer four different plans to choose from depending on your needs. BRITO Free Plan is always free of charge. Our Essential, Pro and Premier Plan have the option of a monthly or annual subscription. Please contact us for more information here.
Do I get a discount on annual plans?dtopolko2021-03-16T13:17:45+00:00
You can reach us here and we will get back to you as soon as possible. Our knowledge base will continuously be developed and you will find lots of useful resources that will help you going forward. In our Premier Plan, we provide you with a dedicated Customer Success Manager.
Can I know which answers belongs to a certain customer, employee or partner?dtopolko2021-03-09T07:39:02+00:00
Yes, you can cancel your subscription or change your plan or package at any time. We do not offer refunds, so always make sure to terminate your subscription before the new billing cycle begins. After cancellation, your subscription will remain active until the start of the new billing cycle.
How to cancel my subscription?dtopolko2021-03-16T13:20:49+00:00
Please check whether the messages are ending up in the spam/junk. Also, make sure to whitelist, if necessary, our platform’s e-mail and IP addresses used for sending automated messages: firstname.lastname@example.org, IP 220.127.116.11
How to permanently delete my account?dtopolko2021-03-16T13:22:00+00:00